Shipping policy
🚚 Shipping Policy
At Vealtex, we are committed to providing a smooth, reliable, and efficient delivery experience for every customer.
📦 Order Processing
All orders are carefully processed within 1–2 business days after purchase.
Once your order has been processed and dispatched, you will receive a confirmation email with your shipping details.
During peak periods, promotions, or holidays, processing times may be slightly extended.
🚚 Shipping Rates & Delivery Times
🇬🇧 United Kingdom
We offer simple and transparent shipping options:
- Orders over £35: FREE shipping
- Orders under £35: £1.99 standard shipping
Estimated delivery time: 7–12 business days
🌍 International Shipping
We proudly ship worldwide.
- Shipping rates are calculated at checkout based on destination
- Delivery times vary depending on location and customs processing
Estimated delivery time: 7–15+ business days
🌍 Shipping Coverage
We currently ship to the United Kingdom and selected international destinations.
If your country is available at checkout, we are able to deliver to your location.
⚠️ Delays & External Factors
While we work closely with trusted shipping partners to ensure timely delivery, occasional delays may occur due to factors outside our control, including:
- Customs clearance procedures
- High demand periods
- Courier or logistics disruptions
Vealtex cannot be held responsible for delays caused by external carriers or customs authorities.
❗ Address Accuracy
Please ensure all shipping details are entered correctly at checkout.
We are unable to take responsibility for orders delivered to incorrect or incomplete addresses provided by the customer.
If you notice an error after placing your order, please contact us as soon as possible.
💬 Customer Support
If you have any questions about your order or delivery, our support team is here to help:
Email: info@vealtex.com
We aim to respond within 24–48 hours.